EngenderHealth, a nonprofit organization that champions reproductive health throughout the world, has headquarters in New York, but most of its field workers are scattered throughout Africa, Asia, and Latin America.
Those geographical divides can create gaps in communication and leave field workers feeling isolated. So how do they effectively and inexpensively communicate under those circumstances?
By taking advantage of the video features of instant messaging software, EngenderHealth’s New York team can see and talk with workers around the world using video chat. Putting a face with a voice brings a human touch back to communication.
Read the article at techsoup.org